Number or percent of service delivery points receiving supportive supervision visits
Number or percent of service delivery points (SDPs) visited by supervisors able to provide supportive supervision, increasing health workers’ ability to conduct performance monitoring. This indicator should be measured during a defined period (e.g., in the past three, six, or twelve months).
As a percent, this indicator is calculated as:
(Number of SDPs receiving supportive supervision visits during a specified period/Total number of SDPs that should be receiving supportive supervision visits during that same period) x 100
Count of SDPs that have been visited for supportive supervision
This indicator may be disaggregated by type of SDP, rural/urban status, and geographic location.
Human resources information system (HRIS), facility assessments/surveys, reports from Ministry of Health national, regional or local health offices, project records
This indicator measures the implementation of a supportive supervision system. Supportive supervision systems are a way for managers to monitor health worker performance, provide feedback on performance, and identify and correct performance problems. Implementing a supportive supervision system helps to improve health worker performance.
This indicator does not assess the quality of the supervisory visit or if the visit was conducted according to set standards.
health system strengthening (HSS)
Health Finance & Governance. (n.d.). Human resources for health indicators [Adaptation]. Retrieved from https://www.hfgproject.org/wp-content/uploads/2014/12/HRH-Indicators-Reference-Sheets-Final-2015.pdf